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Privacy Notice

Introduction

This policy explains when and why we collect personal information about people who contact us, how we use it, and how we keep it secure. We may change this Policy from time to time. By using our website and disclosing your information to us, you’re agreeing to be bound by this Policy.

 

Who we are?

We’re Collective Community Planning Ltd, a registered company (12190918). We’re committed to respecting the privacy rights of visitors to our website.

 

How do we collect information from you?

We obtain information about you if you choose to sign up to receive further information from us via our website, if you sign up for our enewsletters, or via phone or social media enquiries.

 

What type of information is collected?

Information that we collect may include your name and address, email address, phone details and any relevant information to assist with your building or development project, relating to chartered town planning and associated services or the development of a neighbourhood plan.

 

Your Personal Data is kept within the Company’s secure IT system. We don’t disclose this information to third parties.

 

How do we use personal information?

We’ll use this information with the objective to aim to assist you with your forthcoming project, usually relating to our planning and associated multi-disciplinary services, which could include updating you about our company and services from time to time via communications.

 

We’ll review our retention periods for company and/or personal information regularly, we’ll retain this information whilst we have a relationship with you. We’ll ensure we suitably and responsibly archive or delete your information once this relationship ceases. If you unsubscribe – we’ll take you off our communications lists. This opting out can also be done in writing and sent to hello@collectivecommunityplanning.co.uk

 

What legal basis do we have for processing your personal data?

Via consent at the initial point of enquiry. If you unsubscribe then we’ll take you off our mailing lists and database.

 

How to contact us?

Post: 13 The Close, Norwich, NR2 4DS

Email: hello@collectivecommunityplanning.co.uk

Phone: 01603 972553

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Further information and guidelines on your personal data rights can be found at Information Commissioners Website at www.ico.org.uk

 

Updated March 2023.

Privacy Notice Neighbourhood Plan Consultation (Regulation 14)

Who we are

Collective Community Planning is the data controller for this consultation. If you have any questions about how your data is used, you can contact us at: hello@collectivecommunityplaning.co.uk

 

Purpose of processing

We are collecting your personal data in order to gather feedback on the draft neighbourhood plan as part of the Regulation 14 consultation process. Your responses will be used to inform the preparation and refinement of the plan.

 

Lawful basis

We process your personal data on the basis of legitimate interests, as it is necessary to carry out public consultation in support of neighbourhood plan preparation.

 

What information we collect

We may collect the following information:Name (if provided)Postcode or address (if provided)Email address (if provided)


Your consultation responses

You are not required to provide personal information to submit comments.

 

How your information is used

Your responses will be analysed and may be summarised in consultation reports. Any published material will not include personal data.

 

Sharing your information

Your personal data will not be shared with third parties except where necessary for the neighbourhood plan process.If you provide consent, your contact details may be shared with the Local Planning Authority (e.g. the Borough or District Council) so that you can be notified at the Regulation 16 stage of the plan.

 

How long we keep your data

Your personal data will be retained until the neighbourhood plan has been adopted and for a period of up to 1 year afterwards, after which it will be securely deleted.

 

Your rights

Under data protection law, you have rights including:

  • The right to access your data

  • The right to request correction of inaccurate data

  • The right to request deletion of your data (in certain circumstances)

  • The right to object to processing

 

To exercise any of these rights, please contact us using the details above.

 

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office:https://www.ico.org.uk

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